Knowledgebase
Answers to your questions and step-by-step how-to guides.
Categories
- Getting Started6 articles
Ordering a service, paying the first invoice, finding your login details and getting help for the first time, with each step written out in order.
- Billing and Payments4 articles
Invoices, account credit, renewals, what happens when a payment is late, and how suspension and cancellation actually work on your account.
- Domains5 articles
Registering, transferring and renewing a domain, setting nameservers and DNS records, and what each of those changes once it takes effect.
- Web Hosting (cPanel)5 articles
Shared hosting accounts: getting into cPanel, changing the PHP version, setting up e-mail, and moving an existing site in without downtime.
- VPS and Dedicated Servers4 articles
Virtual and physical servers: the first SSH connection, the browser console, power controls, rebuilding the operating system and taking backups.
- Bot Hosting4 articles
Bot containers on the game panel: choosing a runtime, uploading your code, the weekly backup, and restarting or reinstalling when one stops.
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